Through our complex care service, we provide specialised and person-centred care delivered in people’s own homes, designed for people with multiple, ongoing health and social needs in complex situations. It allows people to live close to their loved ones and become active community citizens.
How Can Complex Care Support You?
Complex care is for people who live, or need support with :
Acquired brain injuries or spinal cord injuries
Complex physical disabilities
Neurological or degenerative conditions
Autism and learning disabilities with co-occurring conditions
Tracheostomies, PEG feeding, or ventilator dependency
Epilepsy, Dementia
We offer 24-hour support, highlytrainedcare teams, and monitoring for the people we serve.
What Does Complex Care Involve?
A multidisciplinary approach ensures that each person’s care plan meets their health, emotional, social and daily living needs.
Ours include:
Personalised care planning built around goals and routines
Clinical care (e.g. medication, enteral feeding, respiratory care)
Trauma-informed practices
Positive Behaviour Support (PBS), Occupational therapy, Multimedia specialists
Environmental adaptations for safety and accessibility
Family and community involvement to maintain relationships and belonging
Our Care Teams
Our healthcare support workers and clinical teams are:
Highly trained in Positive Behaviour Support, and PROACT-SCIPr-UK® accredited.
Reliable around the clock, with rapid response systems always in place.
Collaborative and transparent, holding regular reviews with families and care professionals involved in the care.
Guided by compassion, dignity, and respect in every aspect of care.
Need more information?
Contact us today if you have more questions or need detailed information.