When Care Feels Personal,
Outcomes Become Possible.
Complex care, designed around people’s needs and interests to achieve the desired outcomes in their homes and communities.
Complex Care Support
24/7 Clinical Care
Transitional Support Programme
About Us
We provide CQC-regulated home-based complex care to people of all ages with multiple needs, including autism, learning disabilities, and physical disabilities. As a care provider, our ultimate goal is to ensure that the people we serve and their families feel relieved, confident and satisfied with the support they receive.
Christine
Elliot’s mother
He’s got all his team there to greet him, has his breakfast, has his morning routines, bathes, gets ready etc. Elliot makes his own plans of what he wants to do on that day, and the staff facilitates it. He’s now ordering his own hot chocolate, paying for it, waiting for it to be prepared and then sits at the table. It’s what happens when we get the fundamentals right: trust, choice, compassion, and presence.
Elliot
After 4 years in a hospital, I now live in my own home.
Our Services
Our flexible, human-centred services are designed to meet people’s health and social care needs.
We provide:
Complex Care
Clinical Care
Autism and Learning Dissability Support
Supported Living
Personal Care
Private Care
Physical Dissability Support
Transitional Support (TSP)
Dementia Care
Epilepsy Support
Sensory Impairments Support
Our teams are trained in:
Positive Behaviour Support (PBS)
PROACT-SCIPr-UK®
Trauma-Informed Care
Autism-Informed Support
Human-Centred Care
Positive Outcomes
Every success story begins with trust and grows with care that truly understands the person behind the plan. The outcomes we see are found in the smile that returns after months of anxiety, the first meal shared at home after a long hospital stay, and the moment a person’s voice is heard, shaping every decision made about their life.
Upholding dignity, choice and consent in every decision.
Safe routines, skilled staff, reliable support.
Building confidence through daily living skills.
Our Case Studies
Meet the people we support and their care teams. Learn about the outcomes that emerge when we truly believe in people’s abilities.
William
Elliot
William
Jane
Angel
William
Dominic
Elijah
Testimonials
“The thing that sets the UCS team apart from other care providers is that they genuinely care and provide humanised care. It’s the little things that stand out – buying Elijah a gift for his birthday or for Christmas. It makes us feel valued as a family and a client.“
“William’s world has expanded a lot since the care started; it was very limited up until then. He has now, and this is, you know, it’s hard to believe that I’m saying this: William, in the last 18 months, has been on a train for the first time. William’s been on a train now, which […]
“My son George had issues with alcohol abuse. The clinicians from Unique Community Services helped him get sober and take control of his life. They improved his overall health, and with the behavioural treatments, he got to feel better and lead a better life. The clinicians continue to check up on George; their support means […]
“Our daughter Charlotte has autism. Her behaviour has improved since we started working with the clinicians at UCS. Charlotte is calmer thanks to all the practices and the consistency of expert care that the clinicians offer. She is happier, and we are so grateful.”
“My brother has autism and learning disabilities. Our experience with UCS has been very positive. I’m very grateful to the clinicians and their devoted work in taking personal care of my brother’s health, speech, hygiene, safety, and independence around the house. Now he’s very keen on doing many activities outside the house”
“My husband John has dementia along with depression. For the past eight months, the clinicians from Unique Community Services have been so patient and kind. They have managed to help my husband with so many challenges that he faces daily. “
“Our son James has autism. When he was young, it was easier to control his challenging behaviours. As he got older, it got more complicated when he felt strong emotions. At Unique Community Services, they knew how to handle everything. They delivered the care and support we all needed. I feel like I can be […]
A Day in the Life of a Support Worker
Paula’s Story
CQC Rating
We are a CQC-regulated provider of tailored complex care solutions that focus on the safety, dignity and human rights of the people we serve. Unique Community Services scored “GOOD” in the latest CQC inspection for the offices in Manchester.
Manchester Office Report
Make a Referral
Steven Wynne
Partnership Specialist
Ready to begin?
Contact our Regional Referrals and Admissions Specialist - Steven Wynne.
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