What happens to people with multiple needs and chronic health conditions when limited responsive care and instability occur? The system’s fast response is a placement in another impersonal service or a delayed discharge. Should families wait again for their loved ones to receive inadequate support? Is this what people need?
Absolutely not! What people and their families need is humanised support delivered in their homes, the place where people are surrounded by the people and things they love.
At Unique Community Services, we break the cycle. We deliver person-centred, nurse-led, and therapy-driven support for people of all ages, shaped around each person’s unique journey. Our approach blends clinical expertise with carefully developed humanised models of care that encourage people to thrive in their own communities. What we stand for is to make a difference together with care professionals and with people’s first support system – families or guardians.
We provide:
Long-term and crisis care in the comfort of people’s homes
Bespoke care plans developed with and about the supported person.
24/7 nurse-led support and rapid response services within 2–4 hours.
Transitional Care Programmes allowing people to move from hospitals to their homes or supported living
A proactive in-house therapy team using strength-based and trauma-informed models (PROACT-SCIPr-UK®, PACE, PERMA, Talking Mats).
For commissioners, social workers, and health professionals,
UCS becomes your reliable, responsive, and human-first care partner. Through co-production, transparent care planning, and a flexible delivery model, we support people in finding stability and thriving within it.
We aim to achieve hospital avoidance through timely, tailored interventions and meaningful community involvement.
Redefining what complex care should feel like
- compassionate, connected and genuinely unique.
Meet the team
Mable Mtambo
Working with Unique Community Services allows me to make a real difference in people’s lives. To make someone smile every day and to leave a memory to those whose lives we are impacting.
Paula Howard
As a passionate and reliable person, I enjoy working at UCS simply because I want to make a difference and see everyone live their life to their full potential to achieve their aspirations, grow, and be the best they can be.
Dorcas-Luiza Mukwata
Working with UCS allows me to be the bridge between the clinicians and the families we support. Being at the core centre of identifying the right candidate with the correct skillset to support our families is vital to ensuring that person-centred care is given. We aim to be clinician-centric, meaning we put our clinicians first and value them. Those valued give out the best versions of themselves, and we get the best versions of our clinicians and our families. I truly admire that.
Carol Taylor
Working at UCS makes me a part of a Family, making a real difference in the lives of the people we support and our clinicians who support them. It is really rewarding to see how far the Unique team have come. We are learning and growing together daily. We are a fantastic team, and they make working here all the better.
Aimee Rossbottom
I have worked within the care industry for over 9 years, with varying experiences supporting those with mental health conditions. What I love about working at UCS is the flexibility around my family and work-life balance. I work within a great team and have a fantastic support network. The feeling of fulfilment I have when we work closely with those we support is indescribable.
Jennifer Greason
I’m relatively new to this role and have enjoyed learning how everything works and all the systems. My impressions of the team are lovely, and I’ve had a warm welcome to the Catalyst family.
Angello Mtambo
Our team here at Unique is like a family; everyone is always passionate about providing care to help people who need support. I love being a part of this company as I am contributing to helping someone’s life for the better.
Magdalena Poposka
What I love most about my job is the people. I get to work with incredible clinicians and an inspiring team that truly cares. Supporting them in any way that helps make someone’s life better, even just a little, gives so much meaning to what we do.
Kiran Sandhu
I am new to the company, I have enjoyed my experience so far learning new skills and becoming part of the amazing team. I have been working with in the health care sector the past 5 years. I enjoy helping people and making a difference to their lives in a positive way, being part of the journey is rewarding. I am based mainly in the Leeds branch, and I am excited to be part of the growth and make more of a difference within the Catalyst team.
Tadiwanashe Wayne Makamure
This is my first time working in the healthcare sector and I’m looking forward in this journey as I look to grow even more and provide a positive impact to peoples’ lives.
We Are Certified as A Great Place To Work® Organisation
Unique Community Services has become part of the Great Place To Work® family of organisations that create great working environments where every voice is heard. Driven by empathy, we strive to improve people’s lives with the humanised care and support we provide for people with complex needs and chronic health conditions. With us, you feel valued and at the heart of everything we do.